A Home appointment is for the home user who's issue falls on a machine that is used for noncommercial means. Response time is usually the same day, but in some cases it may be necessary to schedule for the following day.
Scheduled: $70 for the first hour, $45 an hour after that. 1 hour minimum.
A Business appointment is for a Business or a computer that is used for Business. Business Customers generally get priority when their issue is deemed critical (ie, loosing money, unable to operate business without the use of computer, etc) The response time will be the same day, usually within a 3 hour window.
Priority: $90 for the first hour, $65 an hour after that. 1 hour minimum.
** There are situations that warrant a change to these prices, or a flat rate would better suite the customer and/or job. We offer Service Agreements for Users and Businesses looking to control their IT Budget.
'Let us worry about your computer, so you can worry about the important things.'
Simple Suggestions
Don't forget about the Alt+Tab key combination; this switches you between the various apps you have running without reaching for the mouse.